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Privacy Policy

Each user who enters and transacts or uses the services of the online store (hereinafter referred to for short as “visitor” and/or “user” or “customer” depending on whether he is limited to visiting the store only or places both an order and sale of products and services) is deemed to consent to and unconditionally accept the below terms set forth herein, without any exception. If any user does not agree with these terms, then he must at his own risk refrain from visiting, using the website as well as from any transaction or use of the services of the online store. THE COMPANY reserves the right to modify or revise freely the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.


The COMPANY is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by entries of electronic data that were made due to error/misdirection according to common experience and is entitled to correct them whenever it becomes aware of their existence.


The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website “as is”. Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.


The COMPANY, if it has the user’s permission, can send printed or other correspondence, electronic messages and announcements. The data it keeps from users has the sole purpose of better serving them and is not used by third parties. Also, the user can at any time, if there is a reason, change his personal information that he has communicated to us or limit or cancel the use of some of these information by completing the relevant electronic form.


This website does not store sensitive banking data. Transactions are carried out on secure websites of payment system providers chosen by the customer. In this way, all the user’s personal information is encrypted, so that it cannot be read or changed during its transfer over the Internet. Security is the responsibility of the providers.

Product Returns

by phone at 25410-22260 or electronically at Once the return is approved, send the products to our address. Products for which there is a hygiene issue are excluded. The products must not have been used outdoors and must be accompanied by their official documents and accessories. Three versions are described:

Change of size or exchange with another product: As soon as we receive the package and the necessary check is done, we send you the new order and you pay the difference if any. Return and reshipment costs are borne by the customer.

Return of non-defective products – Customer’s right of withdrawal without reason: The customer has the right to withdraw from the purchase contract. As soon as we receive the package and the necessary check is done, we will refund the cost of the order, excluding shipping costs.

Defective products: Products that have been damaged upon receipt or that have a manufacturing fault are classified as defective. Products that are damaged due to use and wear are not considered defective. All products with an obvious manufacturing defect will be replaced with the same product, if available, otherwise the customer may choose any other item desired. However, the company reserves the right, in case of disputed complaints, to return the products to the manufacturer for inspection, in order to clarify whether the complaint is genuine. The user will be informed about the progress of his complaint.

  • Registered Business Name: Tsava Ioulia
  • Vat Number: 122541760
  • ΔΟΥ: Xanthi
  • Address: Dagkli & Smirnis 3, Xanthi, 67131
  • ΓΕΜΗ: 148164246000
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